Value Chain Finance (VCF) Client Servicing Group Officer
Value Chain Finance (VCF) Client Servicing Group Officer
As a VCF Client Servicing Group Officer (CSG Officer) you can make a difference by being the single point of contact within VCF’s CSG, part of VCF’s CAO domain, regarding servicing our clients and make sure they can run their working capital business with our tailor made products.
You and your job
As a CSG Officer you are the single point of contact within VCF with a focus on our Receivables and Payables products and making sure that these products are implemented timely and accurately, to control risk and to meet the international service level agreements and market practices. You service our clients in a risk and controlled based way and are client centric.
Practical Examples
Manage VCF’s Receivables and Payables transactions according internal and external guidelines together with 8 other CSG Officers
Liaise with front-, mid- and back-offices in different regions
Make sure transaction data is entered into bank- and VCF systems timely and accurately
Facts & Figures
36/40 hours per week
Work together with 120 VCF colleagues in 5 different regions and 10 locations
9.5 million customers around the world
Top 3 responsibilities
Being the point of contact for incoming requests from clients and partners
Service clients in a risk and controlled based way and be client centric
Work closely with Portfolio & Transaction Management team to monitor performance of asset pools, to oversee transaction performance, and to manage the ongoing processing of our transactions
Together we achieve more than alone
We believe in the power of difference. Bringing together people's differences is what makes us an even better bank. So we are very curious about what you can bring to our team at VCF
“Being part of the VCF Client Servicing Group means job responsibility constitutes an integral part of our daily guidelines. Providing the best service possible to our clients is a pivotal part of our policies as well. Being employed within the dynamic culture of VCF motivates me and creates new challenges on an unabated basis. The excellent corporation between the CS team and our Portfolio Managers translates into a genuine pleasant and interesting working environment”
Abdel Benali, VCF CSG Officer EU&A
The 26 people in CSG (8 area Receivables and Payables and 18 area Inventory) provide tailor made solutions to optimize working capital and supply chain finance solutions which include Structured Inventory Products (SIP), Securitized Asset Based Lending (SABL), Receivables Purchase (Monetization), Portfolio Finance and Supplier Finance for our Global Corporate Clients. Working together is the way we work; as 1 focused team at Rabobank. Talking of Rabobank: We are a Dutch bank that operates in 38 countries for over 9,500,000 customers. Together with these customers, our members and partners we stand side by side to create a world in which everyone has access to enough healthy food. In the Netherlands we work to create a country in which people are happy with how they live, work and do business.
You and your talent
Bachelors working and thinking level
3+ years of experience within a (wholesale) bank, with knowledge of products and processes
Strong numerical/analytical skills, including the ability to work with figures, charts and graphs
Strong IT skills, including Excel, Word
Curious, critical and eager to bring improvements to the processes
Fluent English both verbal as written, preferably also in Dutch
Teamplayer
This is what we offer you
Up to € 4,889 gross per month (scale 8, 36h)
a thirteenth month and 8% holiday allowance
an Employee Benefit Budget of 10%. You decide how to spend this budget. This may include purchasing extra leave days, making extra pension contributions or even receiving a monthly cash payout.
This is a selection of the terms of employment for a Client Services Officer based on a 36/40-hour working week. You can find all terms of employment on rabobank.jobs/en/conditions-of-employment.
You and the job application process
Reply to the vacancy for Client Services Officer at Rabobank before 9 July 23.59h .
Any questions about the job content? Contact John van Loveren, Head of CS EU&A on +31 (30) 7123270 or John.van.Loveren@rabobank.com
Any questions about working at Rabobank and the process? Contact Ingrid Dillen, Recruiter, via ingrid.dillen@rabobank.nl
We will hold the interviews through a video call.
You can find answers to the most frequently asked questions on rabobank.jobs/en/faq .
A security check is part of the process.
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