Senior Scrum Master

You are as Agile as can be, and believe that team work makes the dream work.. You believe in Agile as a method to achieve outstanding results in good and bad times and are amazing at getting other people as excited as yourself. You know what people want and need and you change your behavior based on this.

Within the Tech4FEC Tribe of Rabobank we are looking for a Scrum Master External Fraud Detection.  You help our squads with the exciting task to protect our customers and Rabobank against payments fraud. Do you want to make the difference as a Scrum Master in the Area External Fraud Detection? Our systems and models monitor and protect 24/7 our payments streams and channels. You will be the Scrum Master for two global high performing squads. Are you ready for this exciting challenge? Then please read further and apply!

The area is growing to 12 squads and has a common purpose to detect payments fraud. We digitize and innovate FEC to protect our society, customers, and bank. We help FEC Operations who are handling alerts on fraudulent transactions and we develop features and applications for this as well. As a Scrum Master you will be working with two squads, communicating in English.

We believe that Scrum Masters coach their squads and area and make an impact on the bigger organization.  Our Scrum Masters work together to develop the area as a whole. This includes solving organizational impediments, challenging priorities & focus and facilitating in area strategy, goals & KPI setting.

Who are you

Are you passionate about fostering a collaborative and effective work environment? Do you have a deep understanding of Agile methodologies and a drive for guiding teams towards success and innovation? If so, we have an exciting opportunity for you at Tribe FEC Tech – Area External Fraud Detection.

As a Scrum Master, you will play a pivotal role in our dynamic and fast-paced environment. Your primary responsibility will be to facilitate and optimize Agile processes, scrum events and team work within two squads, ensuring seamless collaboration and the successful delivery of work. Furthermore, you will be part of the Area and help, with your colleague Scrum Masters, the Product Owners, Tech Leads and Area Lead to improve Area rituals and collaboration as well.  

Practical examples

• Improve the alignment and collaboration on squad and area level with impact on our time to market; 
• Facilitate squad and area scrum events; 
• Speed up the Agile way of working (Simplify@Scale) and heartbeat. 

Multiple years of experience in these areas is a must.

What we expect from you

You are familiar with IT and should be able to contribute to the IT strategy of the area. You participate in the squad triangle, on equal footing with the Product Owner and Solution Architect. You act as a change agent to enable fast delivery and reliable operations for your squads. Most importantly, you coach your squads to think ahead, act pro-actively and grow in maturity.

You coach both the squads and the individual team members. You also work closely with the group of Scrum Masters to support and develop the area as a whole. This means active engagement with the Product Owner group, Solution Architect group, Tech Leads, Area Lead and also other areas within our Tribe.

You and your talent

You are a pro-active team player with a strong yet flexible mentality to get things done. You demonstrate the ability to persuade and inspire others while also having an aptitude for attentive listening and building connections. Additionally, you can lead by example while maintaining an independent stance. You are enthusiastic, empathetic, open-minded and you bring energy. You support the squads by educating them and helping them continuously improve their  development process. You are self-aware; you know your unique qualities and how to use them as effectively as possible.

Required knowledge and experience:

• Educated at University level/Bachelors or Master’s degree;
• You are an experienced certified (PSM1/PSM2) Scrum Master, with at least 3 years proven experience;
• You have experience in coaching and guiding high performance multicultural squads;
• You have experience effectively intervening in both individual and group settings to bring teams to a higher maturity level;
• You are familiar with common Agile practices, service-oriented environments, and solid development practices;
• You have excellent communication and mentoring skills, and you focus on the scrum values of openness, honesty and respect;
• You master the English language. Speaking Dutch is an advantage.

Key advantages to the role:

• Experience with Azure DevOps;
• You have preferably worked for a financial institution or in a financial environment.
• Experience with innovation teams;
• Located in the Netherlands

This is what we offer you

We would love to help you achieve this by focusing firmly on your growth, development, and investing in an environment where you keep learning every day. We give you the space to innovate and initiate. In this way, we offer you numerous opportunities to grow and help you exceed your expectations, to do the right thing exceptionally well, and to therefore grow as a professional. In addition, with us (on the basis of a 36-40 hour working week), you can also expect:

• Up to 6.926,62 (scale 10) (based on work experience);
• Thirteenth month's salary and 8% holiday allowance;
• An extra budget of 11% of your gross monthly salary to be used at your discretion. Buy extra holiday hours, add more to your pension savings or ask for part of the extra budget to be paid out;
• A monthly home working allowance of up to € 40-;
• A personal development budget of € 1,400-;
• A combination of working from home and at the office;
• 100% reimbursement of commuting costs if you travel by public transport;

‘Not ticking all the boxes but excited about the role? Do apply if you think you will fit in our team. We are genuinely interested in your story and may have a blind spot for the unique value you can contribute to our team.’

You can find all terms of employment on rabobank.jobs/en/conditions-of-employment.

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