Scrum Master within Tech4Ops

As a Scrum Master, you are responsible for leading at least two squads, facilitating their scrum events, removing impediments and coaching them to improve efficiency. You remove obstacles or guide the teams to remove obstacles themselves. But the scrum framework is not where you stop. You also coach the Area Triangle (leadership) & team on product, technology and people (behaviour). Besides that, you help the entire Area to grow and reach the next stage of their maturity. You identify trends and recurring themes and taking appropriate actions. So next to the more instrumental role (impediment remover, facilitator) the Scrum Master is the change agent (coach, mentor) as well as the servant leader (focusing on team & organizational needs). The Scrum Master challenges the squads in it’s behavior and improvements with the goal of achieving results in line with the organization's values, principles, and business objectives.

As Scrum Master you personify Scrum and Agile, bridging the gap between conceptualizing and actioning ideas within your squads and the Area. You support the Product Owners & Solution Architects in helping them define valuable product goals in combination with effective product backlog management. In addition, you are dedicated to maintaining a healthy and creative team environment so teams are able to deliver valuable products. 

Together we achieve more than alone

We believe in the power of difference. Bringing together people's differences is what makes us an even better bank. We are curious about what you can bring to our team within Tech4Engineering. You'll be working in the Area Tech4Ops which is working towards ZeroOps, enabling teams to spend near-zero time on operating their software in production — particularly for the remediation of availability, performance, and security risks and incidents. By doing so, we contribute to keeping the bank stable and secure.

Talking of Rabobank: We are a Dutch bank that operates in 38 countries with over 9,500,000 customers. Together with these customers, our members and partners, we stand side by side to create a world in which everyone has access to enough healthy food. In the Netherlands we work to create a country in which people are happy with how they live, work and do business.

You and your talent

We take our squads and Area to the next level and are looking for someone who can embark on this journey with us. This means you:

• intrinsically motivate your teams to embrace the Scrum framework.
• help them to take the next steps in their growth, using any relevant theories along the way.
• protect, together with the Product Owner, the Squads against unwanted interference from outside and ensure that the team can focus on creating high value increments.
• are experienced in coaching teams on process, product, people and technology.
• with your passion for Agile, your knowledge of the Scrum framework and your people knowledge, create a culture of continuous improvement.
• are an expert in facilitating and very capable of giving various creative inspiring workshops and training courses.
• and your experience is not only going to help teams flourish, you will also be a driving force to inspire the entire Area to continuously improve.
• show the team the way how to achieve these improvements pragmatically
• inform and assist the Area Leadership team on Area transformation topics. Requiring you to identify recurring themes and take the lead to get things done. These topics are outside the teams you are assigned to as Scrum Master allowing you to operate on a bigger scale.
• Leads by example – with confidence, a positive attitude, patience, honesty and integrity, and a strong sense of commitment.
• are an inspiration to other Scrum Masters and have experience in guiding them to help them improve to the next level. 

In addition, it's important that you recognize everything in the checklist below:

• A minimum of 5+ years of experience as Scrum Master or Agile Coach
• At least an advanced Scrum Master certificate like PSM2 (Scrum.org) or Advanced Certified ScrumMaster (ScrumAlliance.org).
• Experience with LeSS will help us improve on scaling Agile in our Area.
• Experience in guiding management teams and other Scrum Masters in an Agile way of working.
• Experience in coaching teams working across multiple locations / countries.
• Experience in applying a DevOps way of working (culture, Test Automation, Pipelines, etc.),
• Knowledge and experience with Lean Six Sigma or other process improvement models
• Ability to ‘stand your ground’ in different cultural settings and have your sights set on continuously improving teams and organizations.
• Ability to set expectations and hold individuals and team members accountable to their commitments.
• Ability to ‘read the room’, to know what is possible and what is not, and to know how lead scrum ceremonies efficiently and effectively.
• Deeply collaborative leadership style and able to inspire others.
• Fluent English is a must.

Key advantages to the role

• Experience with Azure DevOps
• You have preferably worked for a financial institution or in a financial environment
• Experience with innovation & operational teams
• Located in the Netherlands

This is what we offer you  

• Based on your experience: up to max € 95.000,00 - gross per year all in, scale (depending on knowledge, skills and experience) (based on 40 hours)
• Thirteenth month's salary

#LI-LH1

• 8% holiday allowance
• an extra budget of 11% of your gross salary to be used at your discretion. Buy extra holiday hours, add more to your pension savings or ask for part of the extra budget to be paid out.
• a budget of € 750- to set up your home working space and a monthly home working allowance of up to € 40
• a personal development budget of € 1,400-
• a combination of working from home and at the office
• 100% reimbursement of commuting costs if you travel by public transport
• A pension scheme to which you contribute 3.5%
• 151.2 hours holiday per year + 1 Diversity Day per year
• Relocation belongs to the possibilities

This is a selection of the terms of employment for a Scrum Master based on a 36-hour working week. You can find all terms of employment on rabobank.jobs/en/conditions-of-employment. 

You and the job application process 

• Responses will be handled in accordance with vacancy management.
• Any questions about working at Rabobank and the process? Contact: Marie-Louise Hageman, Recruiter via Marie-Louise.Hageman@rabobank.nl
• We will hold the interviews through a video call.
• You can find answers to the most frequently asked questions on rabobank.jobs/en/faq.
• A security check is part of the process.
• We respect your privacy.