Teamlead Payment Service Providers

This is what we offer you

• Gross monthly salary between EUR 5,115 and EUR 7,308 (scale 10) for a 36 hour week
• Thirteenth month's salary and 8% holiday allowance
• 11% Employee Benefit Budget
• EUR 1,400 development budget per year
• Hybrid working: balance between home and office work (possible for most roles)
• A pension, for which you can set the maximum amount of your personal contribution

Are you an inspiring Team Lead with in-depth CDD knowledge who can support analysts in our CDD teams in their growth and aspirations? Then you’re the one we are looking for!

As a Team Lead in the FEC Corporate Wholesale CDD Hub NL, you lead by example and provide overall leadership and oversight of your CDD team. You inspire the analysts in your team daily to get the most out of themselves. Together we ensure that we have the right insights into who our customers are, to prevent money laundering and terrorist financing and to protect the bank’s reputation.

You & your role
Our teams prevent our services from being misused for criminal activities such as money laundering, fraud or terrorist financing, and to ensure that we know all our customers well. Through your expertise and enthusiasm, you bring the team to a higher level and keep your focus on continuous improvement. You are the inspiration for your team. Every day you know how to challenge your team to do it a step smarter or better. You love to make an impact.

Book results

• You are responsible for managing and coaching of a team of about 8 CDD analysts in a learning and dynamic environment.
• The portfolio consists of predominantly Payments Service Providers (PSP) clients
• Under your leadership, the team develops on content and skills that enable them to successfully complete assigned customer surveys on time and with the required quality. You do this, among other things, by being the point of contact for the analysts, because you are a substantive expert in the field of CDD.
• You work closely with the other Team Leads and Managers of the Corporate Wholesale CDD Hub NL. In addition, you maintain relationships with all relevant stakeholders within the FEC domain.

Facts & figures

• 36 hours per week.
• International environment with over 20 nationalities
• 43.822 Rabobank colleagues around the world

Top 4 responsibilities

• You take care of drawing up the planning and division of work (in cooperation with one of the senior members in the team) and are responsible for the entire operational course of events and the realization of team objectives.
• Build and remain good relationship with stakeholders such as PSP Coverage Desk and Compliance
• You are responsible for following the processes correctly and take the initiative to continuously improve
• You are responsible for the engagement of the employees in your team.
• You inspire and motivate employees to (continue to) develop, creating a team that can and wants to use growth opportunities.

Together we achieve more than just
We believe in the power of difference. Bringing together people's differences is what makes us an even better bank. So, we are very curious about what you can bring to our team at Corporate Wholesale CDD Hub NL.

Nico van Doorn, Manager Corporate Wholesale CDD Hub NL: “We believe in strong professional teams with people from different backgrounds. With over30 nationalities in our department, we believe it is very important that our colleagues feel at home in their team. We are therefore looking for people who like to help our teams grow every day. It’s just one reason why people like working within our department.”

The 55 analysts in our Corporate Wholesale CDD Hub NL are servicing the Wholesale business for region NL. Working together is the way we work; as 1 result-driven team at Rabobank. Talking of Rabobank: We are a Dutch bank that operates in 38 countries for over 9,500,000 customers. Together with these customers, our members and partners we stand side by side to create a world in which everyone has access to enough healthy food. In the Netherlands we work to create a country in which people are happy with how they live, work and do business.

You & your talent

• A completed university or hbo education, preferably in the financial-economic or legal field.
• Concrete experience in conducting CDD research. This substantive CDD experience may also have been gained in the role of Compliance Officer or Auditor.
• Knowledge of primary banking processes, products and systems.
• At least 2 years’ experience in operationally managing and coaching a team in a result-oriented environment.
• Good command of Dutch and English language in word and writing.
• Demonstrated ability to thrive in changing situations (Agility).

You & the application process

• Questions about the position? Nico van Doorn (Manager Corporate Wholesale CDD Hub NL) via nico.van.doorn@rabobank.com
• Questions about working at Rabobank and the procedure? Moniek Peeters (Corporate Recruiter FEC) via Moniek.Peeters@rabobank.nl
• The application procedure consists of an individual online assessment and two (virtual) interviews.
• An assessment of reliability is part of the procedure.
• The answers to frequently asked questions can be found on rabobank.jobs/nl/veelgestelde-vragen.
• We respect your privacy.
  
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