Senior Business Consultant - Strategic Business / Credits Development

ABN AMRO wants to enrich and renew the lending landscape. That all starts with simpler and faster processes, allowing us to better identify our customers' risks. Important, because that way we can serve them better. The same goes for our Distressed Client Management (customers facing (payment) problems) department. We are in a greenfield situation, a lot of change and therefore many strategic issues (processes, systems, regulations) to be shaped. This is where you, Senior Business Consultant with a strong strategic development angle, come in. You structure, shape and clarify what the approach should be. In short, you are involved in strategy development in the field of distressed management. Will you contribute to the credit platform of the future?

As Senior Business Consultant, you support the Grid Owner and Lead Product Owner in a wide range of strategic topics: strategy, visioning, KPI setting etc. and development and monitoring of the mid/long term roadmap in close alignment with Future Credit Domain (FCD) Office.

• You are an experienced business consultant with strategy thinking and development skills. You will lead strategy assignments: visioning, deep dives/ workshops for Grid Leadership and domain specific topics
• You are good at organizing around content and also have the skills to draw up visions and roadmaps
• Through drafting these strategic documents (and decision documents), you enable the organisation to further mature in “scaled agile”; you inspire, push and facilitate teams to improve their planning capabilities, you create insights into conflicting priorities and transformation sequencies/ dependencies across departments and teams, and you enable value-driven steering
• This role requires conceptual ability in combination with PowerPoint and monitoring skills
• You will do this taking the FCD scope at large including Lending Transformation into consideration, whereby the value creation and the regulatory angle are also sufficiently taking into account
• You ensure that consistent strategy capabilities and tools are being developed and delivered throughout the grid

You will work in the Credits Capability Grid department (Grid). Specifically within the Distressed Client Management (DCM) shop. Who is responsible for enabling processes & IT which are needed for the end users (like Customer Care & Operations) to support customers who a facing financial difficulties and contract breaches. Our aim: to support entrepreneurs who have a positive impact on society. You will work closely together in a professional team of colleagues. You also have daily contact with various internal stakeholders, who depend on your on your way of thinking and acting strategically.

• You are an experienced senior consultant, with a strong delivery mindset and a strategical development background.
• You are well capable to analyse and can well deliver your advice to a wide and diverse audience
• You are pragmatic and translate ideas into actions, you initiate and lead specific interventions
• You have a passion for creating the impact that ultimately benefits our customer’s experience
• Your way of getting things done naturally makes you collaborate across silos and you have a track record in mobilizing people throughout the organization
• You bring specific qualities, such as a deep understanding of the end-to-end credit processes and/or change management skills and/or communication expertise.

We offer a challenging job, with impact on the execution of our lending strategy. We offer you the freedom to get the best out of yourself, to work flexibly and to have many opportunities to grow. And amongst others:

• The opportunity to play a key role in the execution of our strategy
• The opportunity to grow as a talent in our company
• The opportunity to develop yourself as a change management expert
• A salary indication gross per year based on a 40-hour work week: Eur 85k - 115k all-in (incl. holiday allowance / benefit budget). A 36-hour work week is also possible. Classification based on knowledge, experience, level of seniority and equal pay.

Does this sound like something you’d be interested in? Send us your application (in English) as soon as possible. To find out more, contact Marcel van Vark (Lead Product Owner Distressed Client Management), 06 51478151.

The success of our organisation depends on the quality of our people and the ideas that they have. Truly surprising insights and innovative solutions for our clients result from an interplay of cultures, knowledge and experience. Diversity is therefore extremely important to our organisation. To ensure that everyone at ABN AMRO can develop their talents, we encourage an inclusive culture in which all colleagues feel engaged and appreciated.

External recruitment agencies need to have a signed agreement with ABN AMRO BANK N.V., executed by a Talent Acquisition Specialist, when submitting a resume to a vacancy. In addition, a recruitment agency can only submit a resume when invited by a Talent Acquisition Specialist to join the search for a right candidate. All unsolicited resumes sent to us will be considered property of ABN AMRO BANK N.V. In this case, ABN AMRO will not be held liable to pay a placement fee.

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