Utrecht, Croeselaan 1
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Pega Lead Business Architect

De Volksbank is a Dutch bank that distinguishes itself through its social mission and customer-centric approach. De Volksbank sets itself apart from other financial institutions through its cooperative and social approach to banking, with a focus on customer interests and sustainability. The mission of The Volksbank is to contribute to a more sustainable and fairer society. They aim to provide customers with simple, transparent, and responsible financial products and services.

This is what your job looks like:

As a Lead Business Architect in a Pega Devops team at De Volksbank, you will be responsible for designing, analyzing, and implementing strategic business processes using Pega software. At the Volksbank we use an Agile way of working, you will work closely with various departments and stakeholders to understand business needs and develop solutions. You know how to connect business requirements and Pega capabilities. We work together with our Pega System Architects to enhance efficiency, reduce costs, and optimize the customer experience.

Your qualities:

You are proactive, eager to learn, creative and like working together. You know your way around complex environments and can make difficult decisions when necessary. You know how to inspire others and want to continue to improve yourself as a Pega professional within the organization.

Additionally, you have:

  • Higher education level, towards computer science.
  • Multiple years’ experience in design and implementation of PRPC-based solutions in a leadership role.
  • You are Pega Certified Business Architect.
  • Certified in one or more strategic applications in Pega (CLM/KYC, CS, etc.)
  • Passionate about optimizing business processes in the context of Pega functionality.
  • Good understanding of Agile, Design Thinking and Value Stream Mapping.
  • Good communication skills in English.
  • Financial domain knowledge.

Where You'll Work:

In this role, you will join one of our Customer Journey teams, a multidisciplinary team including business developers and IT engineers. Within an informal and open atmosphere, you will work to continuously enhance our business processes to ensure a compliant and effective customer experience.

What do we offer?

The salary for this position is between €70,000 and €95,000 gross annual fixed income (13th month and 8% holiday allowance included) and based on 40 hours per week. In addition, de Volksbank offers interesting and flexible fringe benefits:

  • A 36-hour working week, flexibly divisible with, for example, 4x9;
  • An individual choice budget, with which you choose when you receive your holiday allowance and thirteenth month;
  • A good collective pension scheme;
  • Working from home is quite normal with us;
  • A personal training budget of 750 euro per year, in addition to the standard training opportunities;
  • A budget of 900 euros every 5 years to furnish your home office;
  • An NS Business Card and a reimbursement per km if you cycle to work;
  • A bicycle plan to buy a bicycle cheaply;
  • Partially paid voluntary work;
  • A vitality program with workshops and coaching for your mental and physical health;
  • A laptop and telephone.

Will you be our new colleague?

We cordially invite you to apply. And one golden tip: be yourself. We embrace the diversity of all our colleagues and are genuinely curious about you.

Upload your motivation and CV via the application button. We will then contact you as soon as possible. Questions about the position? Ask them to Ron.Hofman via

For more information about the application procedure, please contact Harold Los via email:

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Vacature informatie

Organisatie: de Volksbank

Locatie: Utrecht, Croeselaan 1

Opleidingsniveau: HBO