Head of Products ICS
International Card Services (ICS) is a 100% subsidiary of ABN AMRO Bank N.V. with its own independent bank license. ICS is a payment service provider and market leader in issuing credit cards in the Netherlands, with a subsidiary in Germany. We have been issuing, promoting, administrating, and processing payments of Visa and Mastercard credit cards for over 30 years. ICS issues credit cards both under its own brand and in conjunction with co-branding partners, for both Consumer and Commercial clients. In addition, we offer various other financial services and products. As Head Products, you will take ownership of the product strategy, business development and credit risk. Making sure we have a compliant product portfolio and staying within the risk appetite. You inspire and develop your high performing team of product and risk managers. You will be part of the MT Products Solutions & Control and report to the Chief Products Solutions & Control.
You will play a vital role in shaping the required knowledge and capabilities needed for a newly created team to deal with the aforementioned dynamics. In this pioneering stage, you will be responsible for:
- Shaping and setting up this new domain, where consumer and commercial products are embedded. Also, leading a team of product (risk) managers and credit/modelling risk managers.
- Define and refine a futureproof product Strategy & Business development for both Consumer and Commercial products.
- Simplifying and optimizing the product portfolio to meet today’s digital and customer demands as well as assuring adherence to (local) law and regulations.
- 1st Line of Defence for Product compliance, risk models, and audit issues.
- Reaching a sustainable long term financial performance by improving our cost/income ratio.
- Growing the consumer and commercial card base to reach its full potential.
The culture within ICS can be described as family-oriented, helpful, people-oriented, and service-oriented. Service is in the genes. You work in a dynamic environment, in close collaboration with, amongst others, the Product Domain, Operations, and IT. ICS is located in Diemen, for this job you will be asked to spend most part of the job at the office but of course there is room for hybrid working. The organization is currently changing in order to serve customers and the market even better, with the safety and reliability of our services being the cornerstone. We are rebalancing our business model, which means challenging, but exciting times for ICS. Our purpose ‘Carefree Payments’ and our vision and our mission ‘We offer our customers and partners relevant, sustainable and secure payment products’ are at the heart of all our activities. We believe that this sets us apart from other companies. In other words: A solid reason to choose ICS. Per October ‘24 the new governance of ICS will be in place. A new department Product, Solutions & Control (PSC) will be introduced. This department will consist of 6 domains who are highly interconnected and need to work together with all other departments of ICS, ABN AMRO, and other relevant stakeholders. The following domains are within PSC: products, generic processes, change management, data management, risk & regulations, and client integrity.
We are looking for an experienced leader who has earned her/his spurs in the areas of payments and/or credit within a banking or financial organization or within consultancy in these areas. Do you think you fit in with us? Check your profile:
- Master’s degree.
- More than 15 years’ experience of inspiring and developing expert teams and a proven track records with Credit/Payment Product Management in developing new products and building product strategies.
- Excellent communication skills (both in Dutch and English) to convey complex ideas clearly and concisely to different audiences, including senior management and cross-functional teams.
- High risk awareness and knowledge of card payments, loans, and credit risk. As well as knowledge of actual and (inter)national financial markets, regulators, and legislators.
- Ability to lead and motivate teams, and cultivate a culture of Courage, Care, and Collaboration, encouraging teams to innovate and challenge the status quo.
- Demonstrates resilience and adaptability, steering the team through challenges, and fostering a culture of continuous learning.
- Demonstrates risk awareness and decision-making capabilities, excels in stakeholder management, and embodies the organization's core values.
- Demonstrates ownership by taking responsibility for one's actions, decisions, and their consequences, demonstrating accountability and commitment towards achieving goals or resolving issues.
We offer the opportunity to go through a steep learning curve in a multitude of substantive subjects. This job offers the opportunity to set up and maintain a broad network.
Furthermore:
- The gross monthly salary (max. Eur. 12.475) displayed above is based on a 36-hour work week, including vacation pay and benefit budget. A 40-hour work week is also possible.
- The Benefit Budget is 11% of your salary. The Benefit Budget allows you to acquire additional employment benefits. If you make no purchases or reservations in the Benefit Shop in a given month, you are paid one twelfth of your Benefit Budget that month.
- Five weeks of vacation per year. You have the option to purchase an additional four weeks per year.
- Personal development Budget of € 1,000 per year, which you can accumulate up to € 3,000.
- Possibility to work from home.
- An annual public transport pass with free public transportation throughout the Netherlands.
- An excellent pension scheme.
Please apply to this vacancy online and include your resume and motivation letter. If you want to know more about this vacancy? Please contact Lisa Goverts (lisa.goverts@icscards.nl).
The success of our organisation depends on the quality of our people and the ideas that they have. Truly surprising insights and innovative solutions for our clients result from an interplay of cultures, knowledge and experience. Diversity is therefore extremely important to our organisation. To ensure that everyone at ABN AMRO can develop their talents, we encourage an inclusive culture in which all colleagues feel engaged and appreciated.
External recruitment agencies must have signed an agreement with ABN AMRO BANK N.V., issued by a Talent Acquisition Specialist, in order to submit CVs. Acquisition is therefore not appreciated.