Manager Information Security Operations

The Manager of Information Security Operations is responsible for overseeing the day-to-day operations of the organization’s information security posture, including Identity & Access Management (IAM) systems and Key Management. Are you able to ensure the protection of ICS's information assets, compliance with regulatory requirements, and the efficient operation of security technologies and processes? Are you looking to work together with an enthusiastic team of professionals to make ICS a better organization? Are you able to create a culture that includes knowledge sharing, development and working towards achieving results? Can you bring the senior expertise which is needed to tackle the complexity of the stakeholder field and rapidly changing law and regulations? Then you must be the Manager Information Security Operations we are looking for!

In your role as Manager of Information Security Operations, you are responsible for:

Security Operations Management:

• Manage the daily operations of the security operations team and vendors, ensuring the protection of the organization’s information assets.
• Oversee the implementation and maintenance of security technologies, including firewalls, intrusion detection/prevention systems, anti-malware solutions, and security information and event management (SIEM) systems.
• Coordinate and manage the response to security incidents, including detection, containment, eradication, and recovery activities.

Identity & Access Management (IAM):

• Lead the development, implementation, and maintenance of the IAM program.
• Ensure proper access controls are in place and enforced across all systems and applications.
• Manage IAM processes, including user provisioning, de-provisioning, access reviews, and role-based access control.
• Ensure compliance with regulatory requirements related to identity and access management.

Key Management

• Responsible for the lifecycle management of cryptographic keys used in payment transactions.
• Manages specific software and hardware related to cryptographic keys and the associated processes.
• Ensures security around the production of credit cards.
• Collaborates with a card production company for this purpose.
• Provides memos with advice on cryptographic issues for the business.
• Manages inventory of the "plastic" used in the production of various credit cards.

Team Leadership and Development:

• Provide leadership and direction to the security operations, IAM teams and key management teams.
• Develop and mentor team members, ensuring they have the necessary skills and knowledge to perform their roles effectively.
• Foster a collaborative and high-performing team environment.

Vendor and Stakeholder Management:

• Manage relationships with security vendors and service providers, ensuring the organization receives high-quality products and services.
• Collaborate with other departments and stakeholders to ensure alignment of security operations and IAM with business objectives.

Monitoring and Reporting:

• Develop metrics and KPIs to measure the effectiveness of security operations and IAM programs.
• Regularly report on the status of security operations and IAM to senior management.
• Ensure continuous improvement of security operations and IAM processes.

International Card Services (ICS) is a 100% subsidiary of ABN AMRO Bank N.V. with its own independent bank license with DNB and AFM. ICS is a payment service provider and market leader in issuing credit cards in the Netherlands, We have been issuing, promoting, administrating, and processing payments of Visa and Mastercard credit cards for over 30 years. ICS issues credit cards both under its own brand and in conjunction with co-branding partners, for both Consumer and Commercial clients. In addition, we offer various other financial services and products.
Our credit cards can be used worldwide to pay at more than 46 million addresses and in any currency. In the Benelux there are now about 2.7 million people with a credit card issued by ICS. Our customers not only pay carefree everywhere, but also with extra security: their purchases are insured, and we guarantee delivery.

Our purpose ‘Carefree Payments’ and our vision and our mission ‘We offer our customers and partners relevant, sustainable and secure payment products’ are at the heart of all our activities. We believe that this sets us apart from other companies. In other words: a solid reason to choose ICS. In our view, reliability, security, and carefree payment should go hand in hand. We unburden our customers when it comes to payment solutions. And offer them the opportunity for carefree payments everywhere. In this way we contribute to a safer society and increase confidence in our financial institutions.

The culture within ICS can be described as people and service-oriented, helpful and a will to be successful. Servicing our customers is in our genes. Our core values are:

• Courage
• Care
• Collaboration

The organization is currently changing in order to serve customers and the market even better, with the safety and reliability of our services being the cornerstone. We are rebalancing our business model, which means challenging but exciting times for ICS. Countervailing power is a driving force in shaping our strategic direction.

Are you looking to work together with an enthusiastic team of professionals to make ICS a better organization? Are you able to create a culture that includes knowledge sharing, development and working towards achieving results? Can you bring the senior expertise which is needed to tackle the complexity of the stakeholder field and rapidly changing law and regulations? Then you must be the Manager Information Security Operations we are looking for!

You will work in a dynamic and ever-changing environment where no hour is the same. You will collaborate closely with the IT Management Team, colleagues within IT and Operations. The team is a mix of ages, experiences, and backgrounds, and alongside hard work, there is always room for fun.

Your workplace is in Diemen, a five-minute walk from Venserpolder (GVB) and Diemen-Zuid (NS) stations. For this job, you are required to be present at the office for at least 50% of your time.

Qualifications:

• Bachelor’s degree in Information Security, Computer Science, or a related field; advanced degree preferred.
• Professional certifications such as CISSP, CISM, CRISC, or similar.
• Minimum of 7 years of experience in security operations, with at least 3 years in a management role.
• Extensive knowledge of IAM systems, security operations, and best practices.
• Strong understanding of risk management and compliance requirements.
• Excellent leadership, communication, collaboration and interpersonal skills.
• Proven ability to manage and mentor a team.

Skills:

• Strategic thinking and planning
• IAM systems and processes
• Incident response and management
• Compliance and regulatory knowledge
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Ability to work effectively with cross-functional teams
• Excellent verbal and written skills, both in Dutch and English

• The gross monthly salary displayed above is based on a 36-hour work week, including vacation pay and benefit budget.
• The Benefit Budget is 11% of your salary. The Benefit Budget allows you to acquire additional employment benefits. If you make no purchases or reservations in the Benefit Shop in a given month, you are paid one twelfth of your Benefit Budget that month.
• Five weeks of vacation per year. You have the option to purchase an additional four weeks per year.
• Personal development Budget of € 1,000 per year, which you can accumulate up to € 3,000.
• Possibility to work from home (in consultation with your team and depending on your position).
• An annual public transport pass with free public transportation throughout the Netherlands.
• An excellent pension scheme.

For more information, you can reach Steven Raspe (steven.raspe@icscards.nl). Let’s connect!

The success of our organisation depends on the quality of our people and the ideas that they have. Truly surprising insights and innovative solutions for our clients result from an interplay of cultures, knowledge and experience. Diversity is therefore extremely important to our organisation. To ensure that everyone at ABN AMRO can develop their talents, we encourage an inclusive culture in which all colleagues feel engaged and appreciated.

External recruitment agencies need to have a signed agreement with ABN AMRO BANK N.V., executed by a Talent Acquisition Specialist, when submitting a resume to a vacancy. No unsolicited services or offers, please.

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