Lending Change Implementation Senior Expert

Are you passionate about transformation and leading change in the lending domain? Do you want to make a significant impact on the client journey by implementing regulatory changes and continuous improvements in credit and collateral processes and tools? If you thrive in dynamic environments and excel at managing complex stakeholder relationships, we have an exciting opportunity for you! Join our Credit Process Management team as a Lending Change Implementation Senior Expert to drive the implementation of change initiatives in the lending domain.

Credit Process Management is a new team within the 1st line of defense in Financing Solutions (FS). FS is responsible for our customers' end-to-end credit journey. FS offers customers from all customer segments the most suitable credit solution. Depending on the needs and profile of the client, FS offers its products (both standard and tailor-made financing solutions) in the different sectors.

The Credit Process Management team plays a critical role in the continuous improvement of credit and collateral processes and tools, including the implementation of regulatory changes outside IT. This continuous improvement involves simplification, innovation, AI, and outsourcing. While managing regulatory changes as efficiently as possible, the team aims to enhance the client journey and contribute to a better working environment for the Lending and Lending Support teams through process and tool optimisation.

As a Lending Change Implementation Senior Expert, you will have end-to-end responsibility for implementing regulatory changes and improvements to credit and collateral tools and processes within FS. You will lead change initiatives from a content perspective, ensuring successful business implementation and change management across the lending domain. The scope of changes is aligned with loan origination and monitoring activities of FS. Your tasks and responsibilities include:

Change Management:

• Develop and implement change management strategies to support lending process and tool optimization and regulatory changes.
• Lead changes with end-to-end responsibility based on a content perspective.

Monitoring and Reporting:

• Track the progress of implementation activities and provide regular status updates to Management Teams.
• Identify and address any issues or obstacles that arise during implementation.

Project Planning and Execution:

• Develop comprehensive implementation plans for regulatory change and optimisation initiatives within the lending domain.
• Coordinate project timelines, resources, and deliverables to ensure successful implementation.
• Establish and maintain strong PMO standards combined with in-depth knowledge of the lending domain.

Stakeholder Engagement and Communication:

• Serve as the first point of contact for change initiatives within FS.
• Collaborate with internal and external stakeholders to align implementation efforts with business goals and regulatory requirements.

The ideal candidate will possess a solid background in lending with a proven track record of successfully leading change and business implementation initiatives. Outstanding communication, leadership, and stakeholder management skills are essential, along with the ability to inspire and guide cross-functional teams toward achieving ambitious goals.

• A Master’s degree in Finance, Economics, Business Administration, or a related field.

• In-depth knowledge of lending products, systems, and workflows.

• Extensive change management experience, preferably in financial institutions.

• Experience with simplification, automation, artificial intelligence, and strategic outsourcing.

• A strategic mindset with practical experience in implementing changes.

• At least 7 years of experience in senior roles in Lending, Optimization, and/or Change Management domains.

• Highly experienced in stakeholder management at the most senior level.

• Excellent communication, and planning and organization skills.

• The ability to manage multiple priorities simultaneously.

• Professional working proficiency in English and Dutch is a must.

• The gross monthly salary displayed above is based on a 36-hour work week, including vacation pay and benefit budget.
• The Benefit Budget is 11% of your salary. The Benefit Budget allows you to acquire additional employment benefits. If you make no purchases or reservations in the Benefit Shop in a given month, you are paid one twelfth of your Benefit Budget that month.
• Five weeks of vacation per year. You have the option to purchase an additional four weeks per year.
• Personal development Budget of € 1,000 per year, which you can accumulate up to € 3,000.
• Possibility to work from home (in consultation with your team and depending on your position).
• An annual public transport pass with free public transportation throughout the Netherlands.
• An excellent pension scheme.

Join us and become a key player in driving change and excellence in the lending domain!

Interested?

For any inquiries regarding this vacancy, please contact Anna Zimina (Head of Credit Process Management) at anna.zimina@nl.abnamro.com. Please submit your motivation letter and CV in English. We look forward to hear from you.

The success of our organisation depends on the quality of our people and the ideas that they have. Truly surprising insights and innovative solutions for our clients result from an interplay of cultures, knowledge and experience. Diversity is therefore extremely important to our organisation. To ensure that everyone at ABN AMRO can develop their talents, we encourage an inclusive culture in which all colleagues feel engaged and appreciated.

External recruitment agencies must have signed an agreement with ABN AMRO BANK N.V., issued by a Talent Acquisition Specialist, in order to submit CVs. Acquisition is therefore not appreciated.